PERSONAL INFORMATION COLLECTED
Personal information (“Personal Information”) identifies or describes a person, or can be directly linked to a specific individual. METRO stores and maintains any Personal Information you knowingly provide us. The Website, App and our Services may use your Personal Information included in any of your interactions or communications to provide you with pertinent transit information such as, but not limited to, proximity of bus stop and route location(s), real time bus arrival by push notifications, and OAuth logins.
LOCATION INFORMATION COLLECTED
The App collects user location information “(Location Information”) to provide and assist you with pertinent transit information for trip planning and nearby transit bus stops and route locations. The App uses your current precise location via global positioning system (GPS), or other network location sources like WiFi. The App also uses access to your device storage data to retain information regarding your preferences and settings. The App location services must be turned on and available on your device to utilize transit trip planning.
INFORMATION RETENTION PERIOD
METRO will retain any and all Personal Information and Location Information collected, stored, or processed for as long as it remains necessary or as required by law. Retention of any and all Personal Information and Location Information collected, stored, or processed by Third Party Service Providers are governed by the privacy policies of such providers.
METRO engages third party software and/or service providers for various needs, including but not limited to, the collection, storage, and/or processing of information (“Third Party Service Provider”). Third Party Service Providers engaged by METRO, include but are not limited to, TripSpark, Google Analytics, Google Maps, Google OAuth, Google reCAPTCHA, Facebook, Twitter, Twilio, and Bitly.
Any Websites, Apps or Services provided by Third Party Service Providers are governed by the terms and conditions and privacy policies of such providers. METRO is not responsible for the privacy practices of Third Party Service Providers.
You may cancel your subscription, receipt of notifications for bus arrival, detours and other pertinent transit system information at any time. You may cancel your subscription by unchecking the New Subscriptions box. You may cancel reoccurring notifications by clicking to turn off or delete the notification.
To protect your Personal Information, METRO takes reasonable safeguards and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
METRO does not knowingly collect, use or disclose information from children under the age of 13. If METRO learns that we have collected information of a child under the age of 13 without first receiving parental consent, we will take steps to delete such information within a reasonable time. If you have reason to believe that a child under the age of 13 has provided information to METRO, please contact us and steps will be taken to delete such information within a reasonable time.
QUESTIONS AND CONTACT INFORMATION